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Shipping & Delivery
FAQs
Do You Ship Internationally?
Yes—we ship worldwide. Every order leaves our warehouse in plain, unbranded packaging for total privacy, no matter where you live.
Where Do Orders Ship From?
Most items dispatch from our U.S. fulfillment centers in Los Angeles, CA and New Jersey. When available, some products may ship from partner hubs (e.g., EU) to speed up delivery.
How Long Does Delivery Take?
For in-stock items in our U.S./EU warehouses, typical transit times are 3–5 business days within the U.S.
International delivery varies by country (customs can add time). You’ll receive a tracking link the moment your package ships.
How Fast Will You Process My Order?
Orders placed on business days are usually processed within 24 hours (weekend/holiday orders ship the next business day). We move fast so your large silicone dildo arrives quickly and discreetly.
Which Carriers Do You Use?
We partner with trusted carriers—UPS, USPS, FedEx, DHL, and reliable local postal services—for safe, trackable delivery.
Can I Track My Package?
Absolutely. A tracking number is emailed as soon as your order ships. You can monitor every step from warehouse to doorstep.
In addition, you can also query by : https://www.giantdildo.com/apps/17TRACK
What If My Package Is Delayed or Lost?
If your order hasn’t arrived within the estimated delivery window, contact us. We’ll investigate the issue and provide a replacement or refund if necessary.
Giantdildo.com works hard to make sure you get the best large dildo.
So, don’t worry, we got you!
Didn’t receive your order? – Full refund
Received the wrong dildo? – Full refund or replacement
Changed your mind (unopened and unused)? – Free return within 30 days
Not satisfied with your dildo? – Partial refund or free return
If you need help at any step, email us anytime at: support@giantdildo.com—we’re here to make your experience smooth, fast, and private.