








FAQs
Where Will My Order Ship From?
Your order will ship from our warehouses in Hong Kong or mainland China.
How Long Will Delivery Take?
- For standard shipping, delivery takes 6–10 business days.
- For expedited shipping, delivery takes 3–5 business days.
- You can choose the shipping method that works best for you.
Which Carrier Will Deliver My Order?
Your order will be delivered by USPS, FedEx, UPS, DHL, or your local postal service.
How Can I Track My Order?
Once your order ships, you’ll receive a tracking number via email. Use it to track your order on the carrier’s website.
In addition, you can also query by : https://www.giantdildo.com/apps/17TRACK
What If My Order Is Delayed or Lost?
If your package is delayed, please contact our customer support. We will initiate an investigation to help your order reach you as quickly as possible.
If your package is lost, we will either send you a replacement or issue a full refund.
Contact us : support@giantdildo.com