







FAQs
Where Do Orders Ship From?
Most items dispatch from our U.S. fulfillment centers in Los Angeles.
When available, some products may ship from partner hubs (e.g., EU) to speed up delivery.
How Long Does Delivery Take?
For in-stock items in our U.S./EU warehouses, typical transit times are 3–5 business days within the U.S.
International delivery varies by country (customs can add time). You’ll receive a tracking link the moment your package ships.
Which Carriers Do You Use?
We partner with trusted carriers—UPS, USPS, FedEx, DHL, and reliable local postal services—for safe, trackable delivery.
Can I Track My Package?
Absolutely. A tracking number is emailed as soon as your order ships. You can monitor every step from warehouse to doorstep.
In addition, you can also query by : https://www.giantdildo.com/apps/17TRACK
What If My Package Is Delayed or Lost?
If your order hasn’t arrived within the estimated delivery window, contact us. We’ll investigate the issue and provide a replacement or refund if necessary.
If you need help at any step, email us anytime at: support@giantdildo.com—we’re here to make your experience smooth, fast, and private.